OUR RETURN & WARRANTY CONDITIONS
Last update: [03.10.2025]
Customer satisfaction is our top priority. The following conditions apply to products you purchase from www.[induksiyonel.com]:
1. Warranty Conditions
All our products are covered by a [1 year] warranty.
The warranty covers manufacturing defects. Damage caused by external factors such as misuse, impact, liquid contact, or electrical failure is not covered by the warranty.
During the warranty period, repairs or parts replacement are free of charge.
2. Return Conditions
You have the right to return the product within 7 days from delivery.
The product to be returned must be unused, undamaged and in its original packaging.
Returns are not accepted for used, damaged or personalized products.
3. Return Process
For your return request, simply send an e-mail to [info@induksiyonel.com].
After approval, the product must be sent to us via the contracted cargo company.
After the product reaches us, the refund will be made within 7 business days.
4. Exceptions
Special production / personalized products are not eligible for returns.
Malfunctions caused by usage errors are not covered by the warranty.
5. Communication
For all kinds of returns and warranty requests:
📞 Phone: +90 536 999 47 47
✉️ Email: info@indusyonel.com